In our 25+ years, we've had the pleasure of working with so many fantastic organizations, and we've helped generate impressive business results along the way. Because of the nature of what we do, Entelechy typically works behind the scenes to help our clients create permanent change within their corporate culture. Yet, when our clients go on to win awards or receive industry recognition for our collective efforts, we're there to help shout it from the rooftops.
That's why we're thrilled that Entelechy client Comcast has been profiled in a comprehensive ATD Research report for its innovative — and customer-centric — approach to leadership development.
Featuring interviews with Senior Vice President and Chief Talent Development Officer Martha Soehren, Vice President of Talent and Development Larry Clark, and Senior Director of Leadership and Professional Development Mike Smith, the report describes how the challenges facing Comcast pointed to the need for a clear leadership development strategy, differentiating not only among leadership levels, but also with regard to time in role.
Critical to the strategy, called One Comcast Leader, was a laser focus on the customer: whatever your function, whatever your level, and whatever your time in role. Leadership skills — visioning, change management, coaching, performance management, etc. — were all needed to help the leader improve the customer experience. Entelechy was instrumental in helping Comcast execute on that strategy by providing the innovative design and development expertise required to create engaging, cohort-based, collaborative learning on the NovoEd social learning platform.
To access the full ATD Research report "Comcast: Customer-First Approach to Learning," please visit the ATD website.